Free Shipping – More Than Just a Perk
To retain existing customers and to garner new ones, online retailers have found that providing free shipping has become more than a perk; it has has become an expected norm.
Today’s Business Etiquette Tip
In the fast paced environment in which we live, it seems as if the art of handwriting thank you notes has all but vanished. Every gift should be acknowledged by a note of thanks— email is acceptable but handwritten is considered to be best because it is perceived to be more personal. Writing a note is a small yet powerful touch that has the potential to leave a lasting impression.
Proper Table Etiquette Can Seal A Business Deal
Successful business dealmaking is often clinched on the golf course, in secret, and over steak dinners. When powerful men and women convene over a meal, it is imperative that everyone puts into action best practices especially when it comes to table etiquette.
Appropriate dining etiquette and protocol can help you seal the deal and increase your level of respect. It can also set a precedent that paves the way for you to make important connections throughout your career.
Listed below are a few “do’s and don’ts” to consider as you prepare to chat with your business prospects over dinner. Neither list is meant to be exhaustive so keep in mind that there is more to consider as you prepare for your dinner meeting.
Recently, while at a mall, I watched a custodian perform his job cleaning, sweeping and mopping the area where I was sitting. The obvious spring in his movements and occasional smile told me that he enjoyed his job. As far as I could tell, he was not wearing a bluetooth or other mechanism that would indicate he was on the phone or listening to an iPod so I was convinced that his enthusiasm was somewhat connected to his work.
As he continued with his work, I noticed how he thoroughly performed each task and reviewed his work to ensure he hit every spot, corner and surface. The custodian provided an example of an employee who loves what he does and the results of his work proved it.
Fulfill the Customer’s Original Request
A friend of mine recently moved his residence from one part of town to another. The process was smooth with the exception of transferring his landline telephone number to the new residence. After being told by his current carrier that he could retain his current telephone number, the process seemed all but impossible.
Among the many customer service technicians with whom he spoke, each seemed to be more interested in selling new services to him instead of facilitating the transfer of the number to the new residence.
