Keynote Speaking Topics:

Communication Skills
Service Leadership
Brand Loyalty
Employee Loyalty
Business Etiquette
Each keynote is customized for your group.

Colette Douglas, President and CEO, is an inspiring and thought-provoking keynote speaker. Her keynote addresses are known for setting the underlying tone of a summit, conference, or convention because of her inimitable humor and insight on how to excel in customer care and client retention.

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Why work with us? Will to Succeed

At Elite Customer Service we have an unwavering will to succeed; as a result we believe that every problem has a solution – even if at first it seems there is not.

Colette Douglas has been my coach for more than 15 years. Her skill, knowledge and judgement helped me to succeed in my career.
T. Kay