Keynote Speaking Topics:

Communication Skills
Service Leadership
Brand Loyalty
Employee Loyalty
Business Etiquette
Each keynote is customized for your group.

Colette Douglas, President and CEO, is an inspiring and thought-provoking keynote speaker. Her keynote addresses are known for setting the underlying tone of a summit, conference, or convention because of her inimitable humor and insight on how to excel in customer care and client retention.

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Why work with us? Will to Succeed

At Elite Customer Service we have an unwavering will to succeed; as a result we believe that every problem has a solution – even if at first it seems there is not.

I can’t say enough about the quality of the service that I received from Colette. I appreciate her enthusiasm for providing excellent service and continue to value both her advice and her professionalism. Her approach is simple, good customer service provides great results!
B. Vincent