Keynote Speaking Topics:

Communication Skills
Service Leadership
Brand Loyalty
Employee Loyalty
Business Etiquette
Each keynote is customized for your group.

Colette Douglas, President and CEO, is an inspiring and thought-provoking keynote speaker. Her keynote addresses are known for setting the underlying tone of a summit, conference, or convention because of her inimitable humor and insight on how to excel in customer care and client retention.

Get customer service & business etiquette tips in your inbox!

Why work with us? Will to Succeed

At Elite Customer Service we have an unwavering will to succeed; as a result we believe that every problem has a solution – even if at first it seems there is not.

My experience with Colette has been exceptional and eye opening. She is not only passionate but is genuinely concerned about helping her clients map out and reach their goals.
A. Sneed