Training, Workshops, Keynote Speaking, and Coaching Services on Customer Care & Business Etiquette

We support our customers in achieving a strong service brand that increases the value of their company. Elite Customer Service brings you powerful customized customer service training programs that will support your specific needs.

Elite Etiquette Training

Consultation and Business Etiquette Consultation

  • Uncover ethical deficiencies

Results Reporting

  • Personal and business ethics review

Etiquette Training

  • Integration of brand practices with multi cultural beliefs and practices
  • Hold our employees, clients and vendors to a high code of ethics
  • Integrating multi-cultural and ethnic groups for a unified workforce
Elite Customer Service Training

Observe and Analyize

  • Uncover customer care deficiencies

Results Reporting

  • Reveal challenges + provide solutions

Provide trainings – one on one and group formats

  • Establish structure for customer care
  • Customized training materials
  • Integrate tools to measure success

Follow Up / Continuing Ed

  • Review methods for identifying challenges and issues before they occur
Keynote Speaking

Elite Customer Service is available for public speaking for your next organization event or corporate conference. Keynote Speaking and keynote addresses are customized to fit your event goals. Topics related to customer service company culture, specializing in diverse workforce collaboration.

No More “We have always done it that way”

There are always solutions to problems — even when it seems at first there is not

(734) 203-0040

Call Us Today!

Call Elite Customer Service today to discuss how we can train your workforce to achieve outstanding customer experiences.

I have never met a person more dedicated and customer service savvy than Colette Douglas. Her “make it plain” but precise directions on how to improve your bottom line through customer service are truly the top tier of elite.
M. Ferguson, MD