What sets us apart from our competitors?

We bring more than 30 years of experience to our clients. We are known for:

  • Risk Mitigation
  • Solutions Driven
  • Quality Client Retention Program
  • Key Employee Retention Program
  • Quality Product Delivery
  • Customized Curriculum
  • Flexibility
  • Proficient Delivery

Do you need One-on-One coaching
or training for your entire staff?

Have a specific goal or mission to implement that requires complete workplace buy in?

(734) 203-0040

Contact Elite Customer Service today!

Professional Keynote Speaker Colette Douglas of Elite Customer Service

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@ELITECUSTOMER

Meet Our President: Colette Douglas

Colette Douglas, the creator of Elite Customer Service, LLC has worked with individuals and companies in the area of customer service and loyalty for more than 30 years. Colette is a gifted speaker, consultant and coach. The strategies and concepts she perfected are integrated into the Elite Customer Service training, coaching, seminars and webinars.

Colette understands the issues that organizations face in connecting with those she wants to serve. In her strength, kindness and efficiency, she delivers just what is needed to clarify the right next steps in training organizations in providing exceptional satisfaction to their customers.

Colette received her Bachelor of Science from Central State University in Wilberforce, OH. She also received her MSA from Central Michigan University in Mt. Pleasant, MI.

Colette is eager to learn about the mission, vision and culture of her clients and their companies before training and coaching begins. As a keynote speaker, consultant and coach, Colette has experience in discussing the insights in understanding what customers really want. Discovering what works and what does not work, she is proficient in showing all types of organizations the real secret in providing a great service experience and turning loyal customers into raving fans.

SBA Certified Woman Owned Small Business
WBENC Certified Business
Tuck - Dartmouth Designation

No More “We have always done it that way”

There are always solutions to problems — even when it seems that at first there is not.

(734) 203-0040

Call Us Today!

Call Elite Customer Service today to discuss how we can train your workforce to work together and achieve outstanding customer services experience every time.

I have had the pleasure of working with Colette on professional and personal endeavors. Her integrity is impeccable. She is personable, informative and knowledgeable.
R. Chapman