Attract/Retain the Best Employees Via Company Loyalty

On July 25, 2018   /   Effective Communication, How to Increase Customer Loyalty, How to Increase Employee Loyalty, Increasing Profits   /   Leave a comment
Attract/Retain the Best Employees Via Company Loyalty

Ask almost any company in any industry right now if they are having difficulty finding skilled employees and/or retaining their best employees and you’ll probably get an earful of woes they are facing.

One of the ways to attract and retain excellent workers is to be loyal to them.  How, you might ask, does one make THAT happen?  Well, one way is to treat employees in the same manner that you treat your best customers/clients.  

Let’s take a closer look.   To get consumers to stay with you, it is important to:

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Outrageously, Amazing Service

On April 4, 2018   /   Customer Service, How to Increase Customer Loyalty, Increasing Profits   /   Leave a comment
Outrageously, Amazing Service

Photo Provided by Pixaby

Picture it…Your new advertising campaign was a major success and now scores of new prospects are flocking to your website, many more are calling on the phone and visiting your brick and mortar store.  What happens now?  How were they greeted when they landed on your website or walked into your store?  Could they navigate your site with ease? What happened when they exited your brick-and-mortar store/website?  Is your team feeling overwhelmed by the new found success or did you have a plan in place?

Providing outrageously, amazing service is all about creating a process and establishing mutually beneficial long-lasting relationships.  It is not uncommon for some businesses to have clients that are far reaching generational relationships because of an initial foundation that was built on trust, competency, and exceptional service.

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