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Isn’t it interesting that we cannot physically store time away for later use but we can “spend” it in myriad of ways? We do it all of the time. We spend time:
* on frozen websites
* on hold waiting for problem resolutions
* in TSA airport lines
* in traffic jams
* waiting to see the doctor/dentist/financial advisor/attorney
* waiting for the washing machine repair person
* taking extra long breaks at the water cooler socializing with colleagues
We “spend” time doing (and not doing) many things but it is the savvy business person who understands that time is irreplaceable, manages it wisely, and quickly grows weary of anyone who would dare waste their time due to unpreparedness and tardiness.
Customers also get annoyed when their time is wasted. Make sure you’re not trying to sell them something based on conclusions (assumptions?) you drew about their wants and needs (a time waster for client and a careless use of company human resources).
Also, consider breaking down silos that prevent team members from proficiently solving internal and external customer problems (statistics prove that when silos are brought down, businesses are more profitable due to increased employee productivity).
If your goal is to work with a team that uses time wisely, develop a plan, decide what is the most important thing to do, decide how to do it, then do it.
Since we cannot store time away, it is incumbent upon all of us to use it wisely…it is a precious commodity that does not and cannot be replenished.
One thing your competitor cannot boast about is having more time than you. Time is the great equalizer. Everyone gets 24 hours a day, 7 days a week and 365 days a year…it all boils down to how you “spend” it.
In the words of William Penn, “Time is what we want most, but…what we use worst.”
Make it a great day by using your time wisely for the benefit of your company, customers and colleagues.
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