FOR IMMEDIATE RELEASE
CONTACT: Colette R. Douglas, President & CEO, Elite Customer Service, LLC
734-203-0040 // colette@elite-customer.com // www.elite-customer.com
Elite Customer Service, LLC Receives Two National Council Certifications
Ann Arbor-based customer service training company receives prestigious certifications from Women’s Business Enterprise National Council (WBENC)
August 1, 2017 — Ann Arbor, MI — Elite Customer Service, LLC has received national certifications as a Women’s Business Enterprise (WBE) and Woman Owned Small Business (WOSB) by the Great Lakes Women’s Business Council, a regional certifying partner of the Women’s Business Enterprise National Council (WBENC).
“We are proud to count Elite Customer Service, LLC as one of the 11,500 certified WBEs and WOSBs in the U.S.”, said Michelle Richards, president of the Great Lakes Women’s Business Council.
WBENC’s national standard of certification provided by the Great Lakes Women’s Business Council Certification Committee is a meticulous process that includes an in-depth review of the business and a site inspection. The certification process is designed to confirm that the business is at least 51% owned, operated and controlled by a woman or women. According to WBENC, by including women-owned businesses among their vendors, corporations, and government agencies demonstrates their commitment to fostering diversity and the continued development of their supplier/vendor diversity programs.
“We are pleased to receive these important certifications by WBENC and we are honored to be part of this great organization that promotes and fosters growth for women-owned businesses,” said Colette Douglas, President and CEO of Elite Customer Service, LLC.
About Elite Customer Service, LLC
Elite Customer Service, LLC specializes in identifying and solving deficiencies that prevent organizations from delivering extraordinary customer experiences. We teach how to look for ways to improve overall performance and quality of service. Our training is applicable to all levels of management and staff in corporations, retail establishments, restaurants, and government entities. Elite Customer Service, LLC is headquartered in Ann Arbor, Michigan.
About WBENC
The Women’s Business Enterprise National Council is the nation’s largest third-party certifier of businesses owned and operated by women in the United States. WBENC is a resource for the thousands of U.S. companies and government agencies that rely on WBENC’s certification as an integral part of their supplier and diversity programs. Visit WBENC at www.wbenc.org.
CONTACT: Colette R. Douglas, President & CEO, Elite Customer Service, LLC
734-203-0040 // colette@elite-customer.com // www.elite-customer.com
